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Solutions

Solution Identification
Consulting Solutions
- Operations Support – augment your staff with our services
- Systems Support – fill in or ongoing
- Systems Optimization – tuning or predicting the next bottleneck
- Projects – manage or contribute technically
- Product Evaluations / Comparisons – get a personalized independent evaluation
- Benchmarking – will the configuration you’re considering really work for you?
- Configuration Services – from design through post-installation review

Solution Identification

Have you heard the phrase “jump to solution”, as in “Let’s not jump to solutions”?

Have you ever felt stuck in the catch-22 of needing to call in resources to solve a problem, but not being able to call in anyone until you figure out how to solve the problem so you can be sure you’re calling in someone with the right technical skills?

We can help.

You don’t need to know how to solve your issue before calling us. You just need to be able to describe the issue or the end result you are looking for in general terms.

Why call in an “outsider”?

An “outsider” is less likely to make assumptions that could hinder your ability to succeed
An “outsider” is more likely to ask “stupid” questions that just might lead to a breakthrough
An “outsider” doesn’t have to juggle 20 hours of your support issues plus 30 hours of your project work in addition to this issue… and that’s in a good week

What’s next?

E-mail us with a brief description of either your problem or what your goal is
We’ll schedule a time to fully discuss your expectations
We’ll present you with a quote for our services (not per-hour unless you request it to be)
If you choose to proceed, we’ll schedule any further information gathering interviews with you, your staff or other individuals that are needed
We’ll evaluate where you are vs. where you want to be
We’ll consider your priorities and preferences; these include, but are not limited to:
- Cost
- Implementation effort
- Deadlines
- In-house resources and skill sets
- Biases for or against a particular technology
We’ll research and evaluate possible solutions
And finally, we’ll present you with:
- A recommended solution
- 2-3 alternatives
- Reasons for our recommendation
- Reasons why the alternatives were not the recommended solution
- Estimated costs
- Next steps
- List of resources (should you need them) for implementation of the recommended solution

E-mail us today

To discuss your needs
To schedule our services
Or to set up a support agreement

solutions@popejoy-solutions.biz

Last revised: Monday, January 27, 2014 11:08